Privacy Policy

Last updated: April 21, 2025

Marco Polo Solutions (MPS) prioritizes the privacy and security of your personal information. This policy outlines our practices regarding the collection, use, and protection of personal data across all users globally, regardless of their geographic location.

Understanding Personal Data

Personal data refers to any information that can identify an individual directly or indirectly. This can range from names and contact details to digital identifiers like IP addresses. Our commitment extends to ensuring that such information is handled with the utmost care and security.

For any inquiries about our data privacy practices, please contact us at privacy@marcopolo.solutions

Collection of Personal Data

We collect personal information in various ways, including:

  • When you visit our website: This includes usage data and cookies that help us understand how you interact with our services.
  • When you communicate with us: This includes contact details you provide for customer support or inquiries.
  • Through direct interactions: Such as when you sign up for our newsletter or participate in surveys and feedback.

Purpose of Data Processing

We process personal data for several reasons:

  • To provide and improve our services and website functionality.
  • To communicate effectively with users, answering queries and providing support.
  • For analytical purposes to enhance user experience.
  • To ensure the security of our services.
  • For marketing and outreach, subject to user consent where required.

Global Data Processing and Third-party Services

MPS processes data internationally, ensuring that we comply with applicable global data protection laws. When engaging third-party services for data processing, we strictly select partners who adhere to high data protection standards, potentially including mechanisms like Privacy Shield certifications or data processing agreements that uphold global data protection principles.

User Rights

All users, irrespective of location, have rights concerning their personal data:

  • The right to access and obtain a copy of your personal data on request.
  • The right to have incorrect personal data corrected.
  • The right to have personal data erased under certain conditions.
  • The right to restrict or object to the processing of your personal data.
  • The right to withdraw consent at any time, where relevant.

Cookies and Tracking

Our website uses cookies to enhance functionality and user experience. Users have the option to manage cookie preferences through their browser settings. Please note, adjusting cookie settings may impact website functionality.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law, after which it is securely deleted or anonymized.

Changes to This Policy

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

We may update this Privacy Policy to reflect changes in our practices or regulatory changes. Users are encouraged to review this policy periodically to stay informed.

For any questions or concerns regarding our privacy practices, please contact us at privacy@marcopolo.solutions. Our team is committed to addressing your inquiries and ensuring the respectful and secure handling of your personal data.